Shipping, returns and warranty | TayRy Corporation
TayRy Corporation of Aurora, Colorado, is the seller for every order on this site. We deliver in Denver, Aurora, Castle Rock and the towns listed below [● confirm]. Delivery usually takes [●]. You may return an item within [●] days under the conditions set out here, and each finish carries its own warranty, shown in the table further down.
Last updated: [●]
Who sells to you
The legal seller for all orders is TayRy Corporation, a Colorado domestic profit corporation. It is registered with the Colorado Secretary of State under entity ID 20201043167 and was formed on January 16, 2020.
- Principal office: 8781 S Wenatchee Ct, Aurora, CO 80016, United States
- Registered agent: Jason Baker
- Phone: [●]
- E-mail: [●]
- Customer service hours: [●]
Your sales contract is with TayRy Corporation, and these terms apply to it. If anything on this page conflicts with a written quote or order confirmation from us, the quote or confirmation applies to that order.
Delivery area and delivery times
Where we deliver
We currently deliver to the following areas in Colorado:
- Denver
- Aurora
- Castle Rock
- [● additional towns to confirm]
If your address is outside these areas, please contact us before ordering. We will tell you whether delivery is possible and what it would cost. If we cannot deliver to you, we will not take your order.
How long delivery takes
- Typical delivery time: [●] business days from order confirmation
- Delivery charge: [●]
- Delivery method: [●]
These times are estimates, not guarantees. If we expect a delay, we will tell you as soon as we know and give you a revised date. If you no longer want the item because of the delay, you can cancel the order before it ships and receive a full refund.
When the parcel arrives
Please check the package when it arrives. If the box is visibly damaged, or the item is broken, scratched or missing parts, tell us within [●] days of delivery and keep the packaging. Photos of the damage help us fix the problem quickly.
Returns
Return window
You may return an item within [●] days of delivery. To be accepted, the return must meet these conditions [● confirm]:
- The item is unused and uninstalled.
- It is in its original packaging, with all parts, fixings and instructions.
- It shows no marks, scratches or wear on the finish.
- You include proof of purchase, such as an order number or receipt.
How to return an item
- Contact us through our contact page with your order number and the reason for the return.
- Wait for our return instructions before sending anything back.
- Pack the item securely so it is protected in transit.
- Send or hand over the item as we instruct. Return shipping costs: [●].
Refunds
When we have received and inspected the item, we will refund the purchase price to your original payment method within [●] days. Items that are faulty, damaged in delivery or sent to you in error are refunded in full, including any delivery charge. Items excluded from returns: [●].
Warranty by finish
Each finish has its own warranty period, which runs from the date of delivery. Finish names and coverage are still being confirmed and appear as placeholders below.
| Finish | Warranty period | What is covered |
|---|---|---|
| [●] | [●] | [●] |
| [●] | [●] | [●] |
| [●] | [●] | [●] |
What the warranty does not cover
Unless we state otherwise, the warranty does not cover [● confirm]:
- normal wear and tear;
- damage from abrasive or harsh cleaning products;
- damage from incorrect installation or misuse;
- changes or repairs made by anyone other than us.
Making a warranty claim
To make a claim, contact us with your order number, a description of the problem and clear photos. Depending on the case, we will repair the item, replace it or refund it. This warranty is in addition to your rights under Colorado and federal law and does not limit them.
Changes to these terms
We may update this page from time to time. Your order is governed by the version that was in effect on the date you placed it. The date at the top of the page shows when we last revised it.
If you have a question about delivery to your town, a return or a warranty claim, please contact TayRy Corporation. We will reply with a clear answer before you order or send anything back.